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Hours AI for residential & community care

Care doesn’t reset at shift change.

Keep coverage, handoff notes, and daily house routines in one workspace—built around your care team.

Your rules. Your team. Your final say.
Free personalized demo. We’ll map your team’s workflow together.

Hours AICedar House · Care operations
Illustrative Hours AI product story: a colleague calls off a published evening shift. The manager reviews an eligible replacement and assigns Maya, updating the published schedule. The manager then records a nonclinical handover note for the next shift and builds an editable custom care checklist for the care team. The story closes with Hours AI bringing staff scheduling, manager handovers, custom checklists, and daily workforce operations into one platform.

Less time connecting the dots.
More room for the people who matter.

  • Scheduling
  • Team communication
  • Daily operations
  • Reviewed hours

01 · Rules in the room

A schedule that shows its work.

Shape a draft around coverage, availability, approved time off, preferences, conflicts, and planned hours—then let a manager review what changes before the team receives it.

Hours AI

Schedule · Cedar House

Draft review

Week of September 7

Illustrative coverage sheet · manager review

Coverage

11 / 12

Open

1

Shift

Thu

SEP 10

Fri

SEP 11

Sat

SEP 12

Sun

SEP 13

Morning

MR

MR

7–3

SK

SK

7–3

MR

MR

7–3

JL

JL

7–3

Evening

JB

JB

3–11

PD

PD

3–11

Morgan unavailable

JB

JB

3–11

Overnight

AN

AN

11–7

DW

DW

11–7

AN

AN

11–7

1/2

1/2

One place open

Active rule · Coverage floor

Sunday overnight remains visibly open until a second eligible person is placed.

Required headcountRole eligibilityOpen coverage
Illustrative workflow. Hours AI assists the draft and surfaces context; it does not guarantee coverage.

02 · The shift change

Context should arrive before the next question does.

Keep a schedule notification, manager message, date-based operational checklist, and logbook recap close to the staffing plan they support.

Two care team colleagues reviewing a handoff together in a warm residential workspace
Illustrative team scene

Hours AI

Team messages · Cedar House

Delivered

Evening team

4 recipients · Thursday

Schedule notification · 2:52 PM

Maya R. is assigned to Cedar House · 3:00–11:00 PM.

Manager message · 2:55 PM

Please review the evening handoff checklist when you arrive.

Delivered
Operational update connected to the shift

Evening handoff

Date-based checklist · Sep 10

2 / 3
  • Review staffing notes
  • Confirm house vehicle keys
  • Complete evening safety walk

Hours AI

Manager logbook

Recap saved
AK

Alex K.

Manager · 3:08 PM

Thursday handoff

Coverage changed this morning. Maya confirmed the evening assignment; the remaining checklist item is visible to the evening manager.

CoverageEveningFollow-up

88%

Among surveyed community-based I/DD providers, 88% reported moderate or severe staffing shortages in ANCOR's 2025 workforce survey. Hours AI does not create staff; it helps managers see and work through the operational gap.

Read the source

03 · Friday, before payroll

Review the week before it leaves.

Review attendance and timesheets, account for supported overtime rules, and export approved hours as a payroll-ready CSV. Hours AI prepares the handoff; payroll remains in the payroll system.

Hours AI

Timesheets · Cedar House

4 reviewed

Week ending September 13

Attendance and timesheet review

Ready for export
Team member
Regular
Status

Maya R.

Support lead

38.0
Done

Jordan L.

Direct support

40.0
Done

Alex N.

Overnight

40.0
Done

Priya D.

Direct support

36.0
Done

Reviewed total

159.5 hours

04 · Connections and boundaries

Clear about what connects. Clear about what stays separate.

Availability labels reflect the product today. Workforce operations stay in Hours AI; clinical and patient data stay in systems designed for them.

Hours AI

Settings · Connections

Status verified

Connection center

Customer availability shown plainly

2 live · 1 controlled

Calendar subscription

Calendar

Private, read-only published-shift feed for employees.

Live

Payroll CSV

Payroll

Generic, ADP-friendly, or Gusto-friendly reviewed export.

Live

Gusto

Payroll

Draft push built; customer access remains gated pending provider approval and validation.

In rollout

Map the unbroken day

Bring us the shift change your current tools make harder.

Show us your configured locations, roles, shift patterns, coverage rules, callout flow, and operational handoffs. We'll map what Hours AI supports today—and name the gaps plainly.